Sign up now to get exclusive offers and insider info
At Watches of Dubai, we want every customer to receive their timepiece safely, promptly and in perfect condition. Every order is carefully inspected, securely packaged and shipped with full tracking, so you can follow its journey from our hands to yours. This policy explains where we ship, how long delivery takes, and the options available if your country falls outside our free shipping regions. By placing an order with us, you agree to the terms set out below.
We offer free shipping on all orders delivered to the following countries and regions:
Orders are processed within 1–5 business days of payment. Once dispatched, delivery typically takes 5–30 business days depending on your location. You will receive a tracking number by email as soon as your order ships.
Free shipping covers the cost of delivery only. Depending on your country, your order may be subject to import duties, taxes or customs fees, which are the responsibility of the customer and are not included in the order price.
If your country is not listed above, we are unable to ship directly to you. You can still purchase from us using one of these options:
Once an order has been handed to your nominated courier or collected, responsibility for the item passes to you.
Please double-check your shipping address at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided at the time of purchase.
For any shipping enquiries, contact us by email at info@watchesofdubai.com or on WhatsApp at (+971 58 587 8908).